Privacy Policy
Sanchez & Brown
Effective Date: [AUG 26, 2026] Last Updated: AUG 26, 2026
Sanchez & Brown ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices available to you.
This policy applies to our website at [SANCHEZBROWN.COM], our client intake and communication channels, and any related services we provide.
1. Information We Collect Directly From You
We may collect personal information directly from you, for example, during registration, while making an appointment, while setting up an account with us, when you contact us for customer support, at checkout, or during a phone call.
Personal information we collect directly from you may include first and last name, address, email address, and phone number.
Depending on the nature of your inquiry, you may also choose to provide additional details relating to your legal matter. Please do not send confidential or sensitive information through our website contact forms or by unencrypted email until an attorney-client relationship has been established in writing (see Section 10).
2. Information We Collect Automatically
When you visit our website, we may automatically collect certain technical information, including:

• IP address and general geographic location

• Browser type, device type, and operating system

• Pages viewed, time spent on pages, and referring URLs

• Cookies and similar tracking technologies

You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of our site.
3. SMS and Phone Communications
By providing this information, you agree to receive SMS and phone calls from Sanchez & Brown.
By initiating an SMS communication, you agree to receive SMS and phone calls from Sanchez & Brown.
At any time, you can reply "STOP" to stop receiving messages.
Additional SMS program details:

• Message frequency: Message frequency varies based on your interactions with us, including appointment confirmations, reminders, and responses to your inquiries.

• Cost: Message and data rates may apply. Contact your wireless carrier for details about your plan.

• Help: Reply "HELP" at any time for assistance, or contact us using the information in Section 12.

• Opt-out: After you reply "STOP," you will receive one confirmation message and will not receive further SMS messages unless you re-subscribe.

• Carriers: Wireless carriers are not liable for delayed or undelivered messages.

4. How We Use Your Information
We use the information collected for the following purposes:

• To process bookings and payments

• To provide customer support and respond to inquiries

• To send updates, confirmations, and relevant service information

• To comply with legal obligations and prevent fraud

5. Mobile Information and Consent
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. How We Share Information
Outside of the mobile information restrictions described in Section 5, we may share personal information in the following limited circumstances:

• Service providers. With vendors who perform services on our behalf, such as payment processors, scheduling platforms, IT and hosting providers, and case management systems. These vendors are bound by contractual obligations to protect your information and use it only for the services they provide to us.

• Legal requirements. When required by law, subpoena, court order, or other legal process, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

• Professional obligations. As permitted or required by the rules of professional conduct governing attorneys in the jurisdictions where we practice.

• Business transfers. In connection with a merger, acquisition, or reorganization of the firm, subject to applicable ethical rules regarding client files.

We do not sell your personal information.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, to comply with our legal and professional obligations, to resolve disputes, and to enforce our agreements. Client files are retained in accordance with applicable bar association record-retention requirements.
8. Data Security
We maintain administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. No method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
9. Your Rights and Choices
Depending on where you reside, you may have the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of your personal information, subject to our legal and professional retention obligations

• Opt out of marketing communications

• Opt out of SMS messages by replying "STOP"

To exercise any of these rights, contact us using the information in Section 12. We may need to verify your identity before responding to your request.
10. No Attorney-Client Relationship
The content on this website is provided for general informational purposes only and does not constitute legal advice. Submitting a form, sending an email, or communicating with us by phone or SMS does not create an attorney-client relationship. An attorney-client relationship with Sanchez & Brown is formed only upon execution of a written engagement agreement signed by both you and the firm.
11. Children's Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
Sanchez & Brown [STREET ADDRESS] [CITY, STATE, ZIP] Phone: [PHONE NUMBER] Email: [EMAIL ADDRESS]
13. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Material changes will be communicated through our website or by direct notice where appropriate. Your continued use of our services after any update constitutes acceptance of the revised policy.